Clean, comfortable bedding, good AC. Great location to downtown Pittsburgh. Friendly staff.
Anonymous
agosto 2025
The breakfast was good but pricey.The rooms were spacious and the shower stayed hot.Temperature was easy to control in the room.
Anonymous
giugno 2025
Beautiful Hotel, Nice Lobby area
Amir
agosto 2025
The facilities were clean, beds very comfortable, and the check in staff were very professional. We had a corner room, prob considered a suite, and had so much room to move around in. There was a sink, dish washer, microwave and full size fridge and all utensils necessary to cook simple meals. We could not hear any noise from the hallways or those above and below us! This was a definite plus!!
Mark
aprile 2025
The front desk staff is nothing short of exceptional. The staff in the food service areas in my opinion are nothing short of professional courteous and very well trained and customer oriented. I've been stuck here for days on end due to some other than pleasant circumstances and my experience with this hotels staff has made my stay a very wonderful experience during some other than optimum circumstances. From the front desk to food service to the sales manager I must say that I've not been treated this well possibly ever and that speaks volumes for a man that has been traveling for 40+ years. I hesitate to mention names for fear of leaving ones out but Georganna at front desk as well as Ashley and the other managers to Shane in food service and Cris the director of sales and marketing as well as all others I've had an interaction with have provided nothing short of exemplary service and should be recognized for their efforts.
Thomas
agosto 2023
I loved the hotel the warm cookies when you check in was a plus the staff was friendly!! Pool was great
Milton
agosto 2025
I really liked the front desk staff. They were very kind and welcoming when we arrived. They also looked up my membership and applied my points for this visit. That was exceptional customer service proving that going above and beyond to meet and exceed guests expectations is a normal practice and it should not go unnoticed!
Johnise
giugno 2023
I love the property and the bar in the hotel. Food is amazing. Todd (restaurant manager) and Michelle (bartender) are amazing people and take the time to speak with us one on one. Amazing experience
Alex
aprile 2024
Staff is very friendly and very clean . Good location .
Patti
agosto 2025
We loved everything about our stay. We arrived and checked in. I asked about the indoor pool since we knew they had one and my nephew was excited to use it. Unfortunately it was closed due to maintenance. Then the room we were supposed to have with a tub did not have one. And the check in host let me know and she saw we were disappointed. She immediately upgraded our room. I mean like really upgraded. I've never seen such an amazing room. Our jaws literally hit the floor . The room had 2 bathrooms, full kitchen, living room, master bedroom, working area. It was stunning. All the staff we ran into and talked to were super friendly. The hotel and the restaurant were super cleaned. We really loved our stay and will probably be booking again soon. Hopefully the pool will be open. But my wife and nephew and I were very happy. So thanks..
Christian
marzo 2023
Prenotazioni:
+1 (888) 389-8504